Level:
Beginner
Category:
Real Estate
A good conversation will stay in a positive flow and neutral to any non-relevant topics the other person might bring up. In working with the public, you will come across people with strong political, religious, societal, and philosophical views. In today’s world, these are even connected to the most inconsequential of things.
The modern world is unabashed, opinionated, and in many cases polarizing. Since we all have views on what we believe to be correct, and knowing that almost any conversation has the chance of becoming divisive what do we do?
The Influential Conversation is “I have great clients of all beliefs. My only focus is providing the best service.” This is a positioning statement for anytime you are in a situation where it would not be appropriate to make a comment. It is also a statement that establishes your boundaries of professionalism. There may be a few seconds of awkwardness, yet your response will speak volumes about your dedication to excellence.
Obtain your Course Completion Document
When you successfully pass a test you will obtain a Course Completion document (this proves you took, and passed, that specific course). Collect the specific Course Completion documents for any given SME roadmap - when all are obtained for a given SME roadmap, we will issue you a Subject Matter Expert personalized certificate.
After viewing this course you can take the test below.
A password is required to take the online test below:
Queue up an email to send your boss to inquire about this course.
Queue up an email to send your friend to tell them about this course.
