(design and creation being planned) Performance management is the formal process by which an organization focuses employees’ efforts, evaluates individual and team progress, and directs employees’ performance improvement actions. When done effectively, performance management can provide a strategic... more
(design and creation being planned) This is a bundle of six mini courses all focused on developing effective interviewer skills. Effective interviewer skills are critical for making accurate hiring decisions and are at the core of any selection process. However in many organizations, interviews are... more
(design and creation being planned) The identification and development of high potentials is a key talent management process in organizations but is also one of the least understood talent measures. When done poorly, deserving individuals are overlooked and undue investments are made in false... more
(design and creation being planned) One of the largest challenges facing organizations is the need to maximize customer engagement and increase revenue while minimizing the cost of delivering an outstanding customer experience. With rising customer acquisition costs, organizations are turning... more
(design and creation being planned) Many organizations now realize the value of traditional videos that focus on products or training. They are just now starting to understand the incredible value of an About Us video and its impact on both existing customers and prospects. About Us videos are a... more
