Confidentiality means “Keeping information you know about someone else to yourself” and only disclosing it to others with the consent of the person who owns it. In other words, respecting a person's privacy and the confidence in which they have provided information to you, and then not relaying it... more
This training video introduces janitorial staff in assisted living facilities to sustainable and eco- friendly cleaning practices. Participants will learn about green cleaning techniques, the use of environmentally friendly cleaning products, and strategies for reducing water and energy... more
Mark Evans might be the most enthusiastic person you’ll ever meet. His love of sales, life, and the game of business is infectious. He believes that at its very core, sales doesn’t have to be manipulative or sleazy. In fact, Mark believes it’s the greatest job in the world.
Mark has teamed up... more
A good conversation will stay in a positive flow and neutral to any non-relevant topics the other person might bring up. In working with the public, you will come across people with strong political, religious, societal, and philosophical views. In today’s world, these are even connected to the... more
The Luxury Client is surrounded by “Professional” problem solvers, such as consultants, lawyers, and advisors. They are not afraid to spend money if it means they will encounter fewer issues throughout a process. This is one reason why they want highly capable professionals involved in their real... more
There is a direct correlation between the initial communication you can establish with a potential client and the overall level of trust they have for you in the long term. Also, you will find the most success if you can communicate to others in the way that they most appreciate.
"The Discovery"... more
