A trait that all successful Luxury Agents share is “Confidence.” The dictionary defines confidence as “A feeling of self-assurance arising from one's appreciation of their own abilities.” You will notice that definition says nothing about looking a certain way, having a college degree, or coming... more
The words you use are very powerful. As a Luxury Agent your job is to expertly guide a client through what can be an emotional and complex process. Effective communication is one of the highest skills you can have and the reason we devote so much training time to it. The manner and method in which... more
The way others perceive you is strongly based on how well you communicate. Your “Eloquence”, which is defined as “being persuasive in speaking or writing” is a powerful skill in attracting and retaining the clients.
No matter what business you are in, long-term success is largely based on good... more
This training video provides janitorial staff working in assisted living facilities with essential knowledge and best practices for effective infection control. Participants will learn about proper cleaning and disinfection techniques, the importance of hand hygiene, and strategies for... more
By simple explanation, "Fiduciary" applies to any situation in which a person places “Confidence” and “Trust” in someone else. Some examples are a doctor to a patient, a lawyer to a client, or a corporation to its shareholders. It is the relationship between two parties, where one entity has the... more
Strong communication skills are one way to increase your value proposition and outperform the competition. Your ability to instill confidence and provide guidance are traits the Luxury Consumer will appreciate and respect you for.
Here we talk about “Persuasive” phrases. Ones where you lead a... more
