By definition, a transition is the process of “moving from one state to another.” It is the process where we take someone from being a person we have met to a place where we serve them professionally. In other words, they become a client or a referrer – either right away, or at a time in the future... more
This training video addresses the proper handling of biomedical waste for janitorial professionals in the assisted and long-term care sector. Participants will learn about the different types of biomedical waste, segregation protocols, and safe disposal methods. The video emphasizes the... more
This training video provides janitorial staff in long-term care facilities with essential knowledge and skills for emergency preparedness. Participants will learn about emergency response protocols, evacuation procedures, and the roles and responsibilities of janitorial staff during emergencies... more
This Influential Conversation is called "The Greeting", and it should be used the very first time you meet someone in person. It can be a buyer, seller, fellow agent, vendor, prospective client, or essentially anyone you encounter. When you use The Greeting, you will come across as caring,... more
The dictionary defines Mindset as “the self-perceptions or beliefs a person has about themselves that determine behavior, outlook, and mental attitude.” In other words, your Mindset is a series of beliefs that shape how you see yourself operating within the world. Your Mindset influences how you... more
“Premium Service” is a term used in real estate. It refers to a level of care and attention to detail that are standard to meet the expectations of a client. Premium service is a foundational element of your real estate offering. A good agent will set high expectations and will seek to understand... more
