Level:
Beginner
Category:
Luxury Real Estate
A good conversation will stay in a positive flow and neutral to any non-relevant topics the other person might bring up. In working with the public, you will come across people with strong political, religious, societal, and philosophical views. In today’s world, these are even connected to the most inconsequential of things.
The modern world is unabashed, opinionated, and in many cases polarizing. Since we all have views on what we believe to be correct, and knowing that almost any conversation has the chance of becoming divisive what do we do?
The Influential Conversation is “I have great clients of all beliefs. My only focus is providing the best service.” This is a positioning statement for anytime you are in a situation where it would not be appropriate to make a comment. It is also a statement that establishes your boundaries of professionalism. There may be a few seconds of awkwardness, yet your response will speak volumes about your dedication to excellence.
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