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It is said you can't “Judge a book by its cover”, yet how many of us form opinions about people based solely on their voice? Right or wrong, people make judgements about you in the first few seconds of talking on the phone. Many times, your first interaction with a potential Luxury Client will be on the phone. This means is it incredibly important to convey a professional image. While this may seem like an elementary concept, there is always room for improvement.
Follow the “5 Phone Manners that Leave an Impression” that is presented in the video and incorporate the knowledge with everything else you will learn in this program. The tone in which you speak, how well you articulate, and the approach when answering a call; the small things that add up to a big impression. Building and growing your Luxury Real Estate business is a continuous endeavor. Always work on becoming a better version of yourself. Take what you learned here and practice it immediately on your very next message or phone call.
Obtain your Course Completion Document
When you successfully pass a test you will obtain a Course Completion document (this proves you took, and passed, that specific course). Collect the specific Course Completion documents for any given SME roadmap - when all are obtained for a given SME roadmap, we will issue you a Subject Matter Expert personalized certificate.
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